Privacy Policy

Business: StarNet Insurance Group
Effective Date: April 16, 2026
Last Updated: April 16, 2026

StarNet Insurance Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit a form, request a quote, schedule an appointment, or communicate with us (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and mailing address.
  • Inquiry Information: Details related to insurance needs, coverage preferences, or financial protection inquiries.
  • Appointment Information: Scheduling preferences and communication notes.
  • Technical Data: IP address, browser type, pages visited, and analytics data.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide quotes or consultations.
  • Schedule and manage appointments.
  • Send service-related communications and updates.
  • Improve our website and services.
  • Comply with legal obligations and prevent fraud.

3. Text Messaging (SMS) & A2P/10DLC Compliance

By providing your mobile phone number and opting in, you consent to receive text messages from StarNet Insurance Group, including appointment reminders, service updates, and (if applicable) promotional messages.

  • Message frequency: Message frequency may vary.
  • Message & data rates: Standard message and data rates may apply.
  • Opt-out: You may opt out at any time by replying STOP.
  • Help: Reply HELP for assistance or contact us directly.
  • Carrier Disclaimer: Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Information

We may share your information only in the following situations:

  • Service Providers: With trusted vendors that assist with CRM, communication, scheduling, or analytics.
  • Insurance Carriers: When necessary to provide quotes, process applications, or deliver requested services.
  • Legal Requirements: When required by law or to protect rights and safety.

5. Data Security

We implement reasonable safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You may have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your data, where applicable.
  • Opt out of marketing communications at any time.

8. Cookies and Tracking

We may use cookies and analytics tools to improve your browsing experience and understand website usage. You can disable cookies through your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

11. Contact Information

StarNet Insurance Group
Phone: (312) 445-7777
Email: [email protected]
Website: www.starnetins.org

For compliance, ensure this Privacy Policy is accessible from all forms where personal information is collected.